RBI Digital Banking & Financial Inclusion MCQs

1.

What is a key characteristic of the end-use of funds raised through Green Deposits, as defined by the RBI's 2026 framework?

A Funds can be used for any general corporate purpose by the bank.

B Funds must be allocated to projects that contribute to environmental benefits, such as renewable energy or pollution control.

C Funds are primarily intended for financing fossil fuel exploration.

D A significant portion must be invested in real estate development.

2.

Under the 2026 RBI framework for Green Deposits, which of the following is a mandatory requirement for banks offering these deposits?

A To invest all green deposit funds in government bonds only.

B To maintain a separate accounting ledger for all green deposit transactions.

C To provide a guarantee of fixed returns to depositors.

D To offer these deposits exclusively to institutional investors.

3.

As per the RBI's framework introduced in 2026, what is the primary objective of the 'Green Deposits' scheme?

A To encourage investment in traditional industries like coal and oil.

B To channelize finance towards environmentally sustainable and climate-resilient projects.

C To provide unsecured loans to small businesses.

D To offer higher interest rates on savings accounts for retail customers.

4.

In the context of the RBI's enhanced digital lending framework (2026), what is a significant change concerning the handling of customer grievances?

A Customer grievances can only be resolved through the digital lending platform itself.

B Lenders must establish a robust, transparent, and accessible grievance redressal mechanism.

C Grievances related to digital loans are no longer handled by the RBI's ombudsman scheme.

D A mandatory cooling-off period of 7 days is introduced for all customer complaints.

5.

Under the revised RBI digital lending guidelines effective in 2026, what is a crucial aspect regarding the outsourcing of any activity related to digital lending?

A Lenders are prohibited from outsourcing any part of the loan lifecycle.

B Outsourced activities must be performed by entities holding a specific RBI license for digital lending.

C Lenders remain fully responsible for the actions of their outsourcing partners and must ensure compliance with the framework.

D Outsourcing is only permitted for customer acquisition and not for loan servicing.

6.

As of 2026, which of the following is a key enhancement introduced by the Reserve Bank of India (RBI) in its digital lending framework to further protect consumers?

A Mandatory pre-payment of all digital loans within 24 hours.

B Requirement for lenders to disclose all-in cost of loans upfront and obtain explicit consent for all charges.

C Introduction of a fixed interest rate cap for all digital loans, irrespective of loan amount.

D Prohibition of any form of recovery agent involvement in digital lending.

Banking & Finance MCQs - 2026-08-21