RBI Banking Reforms & Financial Stability MCQs

1.

Which of the following is a key requirement for Regulated Entities (REs) under the new digital lending guidelines regarding Lending Service Providers (LSPs)?

A REs must disclose the names of their LSPs on their website.

B LSPs are allowed to recover the principal amount directly from borrowers.

C REs are not responsible for the actions of their LSPs.

D LSPs can charge any fees directly to the borrower without RE's approval.

2.

What is a mandatory provision introduced by the RBI for digital loans to allow borrowers to exit the loan if they change their mind?

A A mandatory pre-payment penalty waiver.

B A 'cooling-off' or 'look-up' period.

C Automatic loan renewal option.

D Mandatory physical verification of the borrower.

3.

According to the RBI's new guidelines for digital lending, how must the loan disbursement and repayment be executed?

A Directly between the borrower's bank account and the Regulated Entity (RE) without any pass-through.

B Through Lending Service Providers (LSPs) acting as intermediaries.

C Via a pool account managed by a third-party payment aggregator.

D Any of the above methods, as per mutual agreement.

4.

What is the single point of contact for customers to file complaints under the Integrated Ombudsman Scheme?

A RBI's official website

B Complaint Management System (CMS) portal

C Respective bank branches

D National Consumer Helpline

5.

Under the RBI's Integrated Ombudsman Scheme, which of the following entities are covered?

A Only Commercial Banks

B Only Non-Banking Financial Companies (NBFCs)

C Commercial Banks, NBFCs, and Payment System Participants

D Only Payment System Participants

6.

Which integrated scheme was launched by the RBI to streamline customer grievance redressal across various regulated entities?

A Banking Ombudsman Scheme

B Integrated Ombudsman Scheme (IOS)

C Digital Grievance Redressal Scheme

D Financial Redressal Authority

Banking & Finance MCQs - 2026-05-22