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Banking & Finance MCQs

171.
What is a primary goal of the RBI's ongoing focus on strengthening cooperative bank governance and financial health in 2026?
A To convert all cooperative banks into commercial banks.
B To ensure financial stability, protect depositors' interests, and enhance operational efficiency.
C To reduce the number of cooperative bank branches across rural areas.
D To promote agricultural lending exclusively through cooperative banks.
172.
The RBI's comprehensive cybersecurity guidelines, including the Master Direction on IT Governance, Risk, Controls and Assurance Practices, primarily apply to which of the following entities?
A Only public sector banks in India.
B All regulated financial entities, including commercial banks, cooperative banks, and Non-Banking Financial Companies (NBFCs).
C Only foreign banks operating within India.
D Only payment system operators and fintech companies.
173.
Which of the following is a key component emphasized in the RBI's cybersecurity framework for financial institutions?
A Mandatory use of specific antivirus software provided by the RBI.
B Robust incident response and recovery mechanisms to minimize disruption.
C Limiting internet access for all employees to only internal networks.
D Outsourcing all IT functions to a single, government-approved vendor.
174.
What is the primary objective of the RBI's enhanced cybersecurity framework for financial institutions in 2026?
A To promote digital marketing strategies for banks.
B To ensure robust cyber resilience, data protection, and secure digital transactions.
C To reduce the number of physical bank branches across the country.
D To standardize the design of ATM machines nationwide.
175.
The 2026 RBI guidelines for digital lending platforms also address the issue of outsourcing. What is a significant change introduced regarding outsourcing?
A Digital lending platforms are prohibited from outsourcing any of their functions.
B Outsourced activities must be clearly disclosed to the borrower, and the regulated entity retains full responsibility.
C Only non-core functions can be outsourced by digital lending platforms.
D Outsourcing is permitted only to other regulated financial institutions.
176.
Under the new RBI guidelines for digital lending platforms effective in 2026, what is a mandatory requirement for all loan disbursals?
A Loan disbursal must be made only through physical bank branches.
B All loan disbursals must be credited directly to the borrower's bank account.
C Digital lending platforms must obtain prior approval from the RBI for each disbursal.
D Disbursal of loans must be done only in cash.
177.
In 2026, the Reserve Bank of India (RBI) issued new guidelines for digital lending platforms. What is a primary objective of these guidelines?
A To encourage unregulated lending practices to boost economic growth.
B To ensure fair and transparent lending practices and protect borrowers' interests.
C To reduce the number of digital lending platforms operating in India.
D To allow digital lenders to charge interest rates as per their discretion.
178.
The RBI's 2026 initiative to strengthen the customer grievance redressal mechanism also includes a focus on proactive measures. Which of the following is a proactive measure introduced?
A Mandatory customer satisfaction surveys after every transaction.
B Requirement for banks to publish their complaint resolution rates quarterly.
C A dedicated RBI helpline for immediate resolution of all issues.
D Introduction of a penalty for banks that receive more than 100 complaints per month.
179.
As part of the enhanced customer grievance redressal framework in 2026, the RBI has empowered customers with a new recourse. What is this new recourse?
A A direct appeal to the Governor of RBI for final decision.
B The option to escalate unresolved complaints to the Banking Ombudsman within 30 days of the bank's final response.
C A provision for automatic compensation from the RBI for any delay in resolution.
D The right to file a complaint directly with the Ministry of Finance.
180.
In 2026, the Reserve Bank of India (RBI) announced enhancements to the customer grievance redressal mechanism. Which of the following is a key feature of these enhancements aimed at improving customer protection?
A Introduction of a mandatory 24-hour resolution time for all complaints.
B Establishment of an independent ombudsman for digital banking complaints.
C Mandating banks to offer a 'no-questions-asked' compensation for all grievances.
D Integration of a pan-India, multi-lingual, real-time grievance tracking system.
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