RBI Digital Lending & Financial Inclusion MCQs

1.

To further financial inclusion via digital means in 2026, the RBI has been promoting the use of which type of banking outlets that leverage technology for service delivery?

A Full-service brick-and-mortar branches.

B Mobile banking vans with limited services.

C Business Correspondent (BC) outlets and digital kiosks.

D Automated Teller Machines (ATMs) only.

2.

The RBI's strategy for financial inclusion through digital channels in 2026 heavily relies on the Unified Payments Interface (UPI). What is a significant benefit of UPI in this context?

A It exclusively facilitates large corporate transactions.

B It enables interoperable, real-time, person-to-person and person-to-merchant transactions.

C It requires a physical card for every transaction.

D It is only accessible through internet banking portals.

3.

In 2026, the RBI continues its focus on financial inclusion via digital channels. Which of the following initiatives is primarily aimed at leveraging technology to bring unbanked populations into the formal financial system?

A Introduction of a new series of high-denomination currency notes.

B Expansion of the Pradhan Mantri Jan Dhan Yojana (PMJDY) with enhanced digital onboarding features.

C Mandatory physical branch expansion in remote rural areas.

D Increasing the repo rate to encourage savings.

4.

Which of the following is NOT a prohibited practice for Digital Lending Entities (DLEs) as per the RBI's strengthened customer protection measures in 2026?

A Charging pre-payment penalties on floating rate loans.

B Re-loaning or extension of the loan without the borrower's explicit consent.

C Disclosing the Annual Percentage Rate (APR) to the borrower.

D Collecting any charges or fees in the form of margin or upfront deduction from the loan amount.

5.

As per the 2026 RBI guidelines on digital lending, what is the stipulated timeframe for a digital lending entity to address customer grievances regarding digital loans?

A Within 15 days of receiving the complaint.

B Within 30 days of receiving the complaint.

C Within 45 days of receiving the complaint.

D Within 60 days of receiving the complaint.

6.

In 2026, the Reserve Bank of India (RBI) issued revised guidelines to strengthen customer protection in digital lending. Which of the following is a key measure mandated by these guidelines for all loan disbursals and repayments?

A Mandatory use of a specific RBI-approved digital lending app for all transactions.

B All loan disbursals and repayments must be executed exclusively through bank accounts of the digital lending entity and the borrower.

C Introduction of a cooling-off period of 7 days for all digital loans.

D Digital lending entities must provide a Key Fact Statement (KFS) to the borrower before the loan agreement is executed.

Banking & Finance MCQs - 2026-07-16