Banking & Finance MCQs - 2026-07-15

Consumer education initiatives by the RBI aim to empower users with knowledge about potential risks like phishing, malware, and social engineering, and guide them on how to protect themselves.

The RBI strongly advocates for advanced security features like Two-Factor Authentication (2FA) and Tokenization to protect sensitive payment data and prevent unauthorized access.

With the exponential growth of digital payments, the RBI's primary focus is on strengthening the security measures to protect users from fraud and ensure the smooth functioning of the payment ecosystem.

Stricter guidelines on asset classification and provisioning ensure that NBFCs recognize potential loan losses promptly, leading to a more accurate representation of their financial health.

The Capital Adequacy Ratio (CAR) is a measure of a bank's or NBFC's capital in relation to its risk-weighted assets. It ensures they have a buffer to withstand financial shocks.

Tightening norms for NBFCs is typically done to enhance their resilience, ensure better risk management, and safeguard the broader financial system from potential contagion effects.

A 'No Cost' resolution mechanism implies that customers do not have to incur any charges or fees for the process of lodging and resolving their grievances through the designated channels.

The RBI generally mandates a timeline of 30 days for banks to resolve customer complaints. If not resolved within this period, the customer can approach the Banking Ombudsman.

The RBI's enhancements to the customer grievance redressal framework aim to make the process faster, more efficient, and transparent for customers, ensuring timely resolution of their issues.