RBI Digital Lending & Financial Inclusion MCQs for Exams

1.

The RBI has emphasized the importance of robust cybersecurity frameworks for banks as part of its digital transformation push. What is the primary reason for this emphasis?

A To reduce physical branch operations

B To prevent data breaches and financial frauds in digital transactions

C To increase the speed of transactions

D To comply with international banking standards only

2.

What is one of the key objectives behind the RBI's initiative to introduce a Central Bank Digital Currency (CBDC) in India?

A To replace physical currency entirely

B To reduce the cost of currency management and boost digital economy

C To promote cryptocurrency investments

D To facilitate international trade only

3.

Which of the following digital payment systems, promoted by RBI, has significantly contributed to financial inclusion and real-time transactions in India?

A NEFT

B RTGS

C UPI

D IMPS

4.

What is the primary objective of the Centralised Receipt and Processing Centre (CRPC) established under the RBI's enhanced grievance redressal framework?

A To provide financial literacy to customers

B To receive and process complaints centrally

C To conduct audits of banks

D To manage inter-bank settlements

5.

Which of the following entities are covered under the RBI's Integrated Ombudsman Scheme, 2021?

A Commercial Banks only

B Non-Banking Financial Companies (NBFCs) only

C Scheduled Commercial Banks, Non-Scheduled Commercial Banks, Regional Rural Banks, Urban Co-operative Banks, and NBFCs

D Only Public Sector Banks

6.

What is the name of the integrated grievance redressal scheme launched by RBI to simplify the process for customers?

A Banking Ombudsman Scheme

B Integrated Ombudsman Scheme

C Digital Grievance Redressal Scheme

D Financial Consumer Protection Scheme

Banking & Finance MCQs - 2026-05-17