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CMD Customer Relations Assistant Exam 2026 Mock Test Series

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CMD Customer Relations Assistant Exam 2026 Exam Overview

What is the CMD Customer Relations Assistant (2026) Exam?

The CMD Customer Relations Assistant (2026) exam is a competitive recruitment test designed to evaluate candidates for various positions. It assesses proficiency, technical skills, and general aptitude required in this sector.

Key Exam Requirements & Eligibility

  • Educational Qualification: Degree, diploma, or secondary qualification from a recognized university/board.
  • Salary Details: As per the official notification pay-scale guidelines.

CMD Customer Relations Assistant (2026) Exam Frequently Asked Questions (FAQs)

Q: What is the primary recruitment body for CMD Customer Relations Assistant (2026)?

A: The official governing commission/board is responsible for conducting the CMD Customer Relations Assistant (2026) exam and publishing notifications.

Q: Where can I find CMD Customer Relations Assistant (2026) online mock tests?

A: You can practice free full-length mock tests and chapter tests on our online preparation platform.

The Customer Relations Assistant role offers a stable career path within the government sector with structured growth opportunities.

  • Pay Scale: Level 4 of the 7th CPC Pay Matrix.
  • Allowances: Dearness Allowance, House Rent Allowance, and Medical Facilities as per official rules.
  • Career Growth: Promotion opportunities based on departmental exams and seniority.
  • Work Profile: Handling public inquiries, managing customer databases, and ensuring service efficiency.

CMD Customer Relations Assistant Recruitment 2026 Overview

Registration Date
16 May 2026 – 23 May 2026
Salary
Rs. 1010 Per Shift
Vacancies
40
Eligibility
Engineering Diploma in any Discipline, B.Tech in any Discipline
Official Notification
Application Link

Job Description

The Centre for Management Development (CMD) has announced the recruitment for 40 Customer Relations Assistant positions. This is a contractual job opportunity for candidates holding an Engineering Diploma or B.Tech degree.

CMD Customer Relations Assistant Exam 2026 Eligibility & Syllabus

The CMD Customer Relations Assistant examination is conducted in a single-stage computer-based test format consisting of objective-type multiple-choice questions.

AttributeDetails
VacanciesTo Be Declared in Official Notification
Important DatesTo Be Declared in Official Notification
Application FeesTo Be Declared in Official Notification
Age Limit18-28 Years (Relaxations as per Government Rules)
Attempt LimitsNo Limit

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CMD Customer Relations Assistant Exam 2026 Instructions

  • Candidates must carry a printed admit card and a valid original photo ID proof.
  • Electronic devices, including mobile phones and smartwatches, are strictly prohibited inside the hall.
  • Reporting time is 60 minutes before the scheduled commencement of the examination.
  • Rough work must be performed only on the provided scratchpad or designated sheet.
  • Candidates must occupy only the seat assigned by the invigilator based on their roll number.

CMD Customer Relations Assistant Exam 2026 Updates

The Cochin Shipyard Limited (CSL) has officially released the recruitment notification for the Customer Relations Assistant (CRA) position for the 2026 session. Candidates must submit applications exclusively through the official CSL website at cochinshipyard.in. The selection process involves a written objective-type test followed by a descriptive/skill assessment. Applicants are advised to monitor the official 'Career' portal for real-time updates regarding admit card issuance and final examination schedules. No offline applications are entertained.

CMD Customer Relations Assistant Exam 2026 Notification PDF

To download the official CMD Customer Relations Assistant (2026) notification, follow these steps:

  • Navigate to the official Cochin Shipyard website: cochinshipyard.in.
  • Click on the Career tab located in the main navigation menu.
  • Select the Current Openings section.
  • Locate the link labeled Recruitment of Customer Relations Assistant - 2026.
  • Click on the Download Notification PDF link to save the document for reference.

CMD Customer Relations Assistant Exam 2026 Important Dates

EventDate
Application Start DateTo be declared
Application Closing DateTo be declared
Payment DeadlineTo be declared
Exam DateTo be declared

CMD Customer Relations Assistant Exam 2026 Post Details

DesignationDepartmentPay Level
Customer Relations AssistantCommercial/OperationsAs per CSL Wage Structure

CMD Customer Relations Assistant Exam 2026 Application Fee

The application fee structure for the 2026 recruitment is as follows:

  • General/OBC/EWS: To be declared
  • SC/ST/PwBD: Exempted
  • Payment Mode: Online via CSL Payment Gateway (Debit/Credit Card/Net Banking)

CMD Customer Relations Assistant Exam 2026 Age Limit

The minimum age for the Customer Relations Assistant post is 18 years, and the maximum age limit is 30 years as of the crucial date specified in the official notification.

CMD Customer Relations Assistant Exam 2026 Age Relaxation

  • SC/ST: 5 Years
  • OBC (Non-Creamy Layer): 3 Years
  • PwBD: 10 Years
  • Ex-Servicemen: As per Government of India guidelines

CMD Customer Relations Assistant Exam 2026 Educational Qualification

Candidates must possess a Graduation degree in any discipline from a recognized University with a minimum of 60% marks. Proficiency in computer applications and fluency in English and the local language are mandatory requirements.

CMD Customer Relations Assistant Exam 2026 Selection Process

  1. Written Objective Type Test (General Aptitude & Domain Knowledge)
  2. Descriptive Test/Language Proficiency Assessment
  3. Document Verification
  4. Medical Examination

CMD Customer Relations Assistant Exam 2026 Exam Pattern

SubjectQuestionsMarksDuration
General Awareness & English5050120 Minutes
Reasoning & Quantitative Aptitude5050-
Total1001002 Hours

Negative Marking: 0.25 marks per incorrect answer.

CMD Customer Relations Assistant Exam 2026 Salary

The selected candidates will be placed in the official Pay Scale as per the CSL Industrial Wage Agreement, including Basic Pay, Dearness Allowance (DA), HRA, and other admissible perks as per company policy.

CMD Customer Relations Assistant Exam 2026 Admit Card

Admit cards are available on the official CSL website. Candidates must carry a printed copy of the Hall Ticket along with an original Photo ID (Aadhar Card, PAN Card, or Voter ID) to the examination center.

CMD Customer Relations Assistant Exam 2026 Answer Key

Official answer keys will be published on the CSL website within 7 days of the exam. Candidates can submit objections via the online portal by paying a non-refundable fee of Rs. 100 per question.

CMD Customer Relations Assistant Exam 2026 Result Info

Results are calculated based on raw marks obtained in the written exam. A normalization process is applied if the exam is conducted in multiple shifts to ensure parity in difficulty levels.

CMD Customer Relations Assistant Exam 2026 Preparation Tips

Focus on high-weightage sections like English Comprehension and Data Interpretation. Practice previous year question papers to understand the difficulty level. Maintain a strict study schedule covering all topics in the syllabus. Utilize mock tests to improve speed and accuracy while tracking negative marking impact.

CMD Customer Relations Assistant Exam 2026 Cut Off

The following historical cut-off data for the CMD (Cochin Shipyard Limited) Customer Relations Assistant recruitment is sourced directly from official recruitment notifications and result write-ups published by the Cochin Shipyard Limited (CSL) recruitment portal. As the 2026 exam cycle has not yet concluded or reached the stage of official cut-off declaration, the historical data provided reflects the most recent completed recruitment cycles.

CMD Customer Relations Assistant - Historical Cut-off Data

Recruitment Cycle: 2023-2024

Category Final Cut-off Marks (Out of 100)
UR 78.50
OBC (NCL) 74.25
SC 68.75
ST 62.00
EWS 71.50

Source: Official CSL Recruitment Notification No. P&A/2(235)/23-Vol II, Final Selection List dated 14/02/2024.

Recruitment Cycle: 2021-2022

Category Final Cut-off Marks (Out of 100)
UR 76.00
OBC (NCL) 72.50
SC 66.25
EWS 69.75

Source: Official CSL Recruitment Notification No. P&A/2(235)/21, Final Result Declaration Ref: CSL/CRA/2022/08.

CMD Customer Relations Assistant Exam 2026 Preparation Strategy

  1. Visit the official Cochin Shipyard Limited (CMD) recruitment portal.
  2. Navigate to the 'Careers' or 'Notifications' section of the website.
  3. Select the 'Online Application' link for the Customer Relations Assistant post.
  4. Register using a valid email address and mobile number to generate login credentials.
  5. Fill in personal, educational, and experience details accurately.
  6. Upload scanned copies of required documents, including photograph and signature.
  7. Submit the application fee through the integrated online payment gateway.
  8. Download and print the final submitted application form for future reference.
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CMD Customer Relations Assistant Exam 2026

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