Job Description
Overview
The Indian Railway Catering and Tourism Corporation Limited (IRCTC), South Central Zone, has announced a walk-in interview process to engage Tourism Monitors on a contractual basis. This role is designed to support the growing tourism initiatives of the organization, specifically focusing on the management of Bharat Gaurav Rakes and related travel services. Selected individuals will serve a three-year tenure, contributing to the operational efficiency and customer satisfaction standards of the corporation.
Key Responsibilities
- Oversee the daily operations and management of Bharat Gaurav Rakes to ensure seamless service delivery.
- Provide comprehensive back-end support for various tour packages and promotional activities.
- Manage air and rail ticketing requirements for both corporate clients and walk-in passengers.
- Ensure strict adherence to company policies, standard operating procedures, and statutory regulations.
- Address and resolve passenger grievances through effective complaint management systems.
- Collect and analyze customer feedback to implement necessary service improvements.
- Coordinate effectively with railway departments, business partners, and internal teams.
- Supervise and train support staff to maintain high standards of service excellence.
Why Apply
This position offers a unique opportunity to work within the core tourism sector of the Indian Railways, providing significant exposure to travel operations and customer management. The role includes competitive monthly remuneration along with additional allowances for on-board duties and national holidays, making it a stable choice for professionals in the travel industry.
Important Dates
- Walk-in Interview (Bhubaneswar): 06 October 2026
- Walk-in Interview (Hyderabad): 09 October 2026
Quick Facts
- Vacancy Count: 06
- Pay Scale: ₹30,000 – ₹35,000 per month
- Location: Bhubaneswar and Hyderabad
- Category: Other Jobs
IRCTC Tourism Monitor Recruitment 2026 Overview
Salary
₹30,000 – ₹35,000
Vacancies
06
Eligibility
Bachelor Degree in Tourism or Travel & Tourism
Vacancy Details
- Tourism Monitor: 06 Posts (+ 06 Reserve Panel)
How to Apply
- Visit the official IRCTC website at www.irctc.com to locate the recruitment section.
- Download the official notification and the prescribed application form.
- Fill out the application form accurately with all required personal and professional details.
- Prepare a set of self-attested copies of your educational certificates, experience letters, and ID proof.
- Carry the original documents, the completed application form, and two recent passport-sized photographs to the walk-in venue.
- Attend the interview at either the Bhubaneswar or Hyderabad office on the scheduled date between 10:30 Hrs and 17:30 Hrs.
- Ensure you keep a copy of the submitted application for your personal records.
Cutoff Marks
Not applicable
Application Fee
There is no application fee for this walk-in interview process.
Age Limit
Maximum 35 years as on 01.09.2026
Selection Process
The selection process consists of a walk-in interview conducted at designated regional offices. Candidates will undergo document verification to ensure all educational and experience credentials meet the specified requirements. Following the interview, medical fitness as prescribed by IRCTC standards is mandatory. Final engagement is determined by a merit list based on the candidate's performance during the personal interview and their professional credentials.
Exam Pattern
No written examination is conducted for this recruitment. The selection is based entirely on a walk-in interview and document verification process.
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Organization
The Indian Railway Catering and Tourism Corporation (IRCTC) is a subsidiary of the Indian Railways that handles the catering, tourism, and online ticketing operations of the Indian railways. Established in 1999, it operates under the Ministry of Railways, Government of India. Headquartered in New Delhi, IRCTC is mandated to upgrade, professionalize, and manage the catering and hospitality services at stations, on trains, and other locations, while also promoting domestic and international tourism.
Frequently Asked Questions
There are a total of 06 vacancies for the Tourism Monitor position in the IRCTC South Central Zone. Additionally, a reserve panel of 06 candidates will be maintained. Please refer to the official notification for any further updates regarding the distribution of these posts.
Applicants must hold a 3-year Bachelor Degree in Tourism. Alternatively, candidates with a 3-year Bachelor Degree in any stream plus a 1-year Diploma in Travel & Tourism (with 1 year experience) or a 2-year PG Degree/Diploma in Travel & Tourism (with 2 years experience) are eligible to apply.
The upper age limit is 35 years for General category candidates as of 01 September 2026. Age relaxations are applicable for reserved categories, including 5 years for SC/ST, 3 years for OBC, 10 years for PwBD, and for Ex-Servicemen as per government guidelines.
The walk-in interviews are scheduled for 06 October 2026 in Bhubaneswar and 09 October 2026 in Hyderabad/Secunderabad. Interviews will take place from 10:30 Hrs to 17:30 Hrs at the respective IRCTC regional offices. Ensure you arrive on time with all necessary documents.
No, there is no application fee for the IRCTC Tourism Monitor walk-in interview. Candidates are only required to bring their filled application form and necessary documents to the interview venue on the scheduled date.
The selection process involves a walk-in interview, document verification, and a medical fitness check. There is no written examination. Candidates will be evaluated based on their professional credentials and performance during the personal interview. A merit list will be prepared for the final selection.
The CTC for the Tourism Monitor post ranges from ₹30,000 to ₹35,000 per month, depending on qualifications and experience. Additional benefits include daily allowances for on-board duties, lodging charges for outstation stays, National Holiday Allowance, and medical insurance reimbursement.
There is no online application process. You must download the application form from the official IRCTC website (www.irctc.com), fill it out completely, and carry it along with your original documents and attested copies to the walk-in interview venue on the specified date.
