Job Description
Overview
NABARD Financial Services Limited (NABFINS) is currently seeking motivated individuals for the position of Telecaller on a work-from-home basis. This role is specifically designed for candidates residing in Bihar, offering a flexible professional environment. It serves as a significant entry point for freshers and those who have completed their higher secondary education to gain experience in the financial services sector.
Key Responsibilities
- Conduct outbound calls to existing and potential clients using established communication scripts.
- Manage inbound inquiries via customer care channels to provide timely resolutions.
- Analyze customer data to understand specific concerns and provide appropriate product information.
- Engage with borrowers to discuss repayment status and identify reasons for non-payment.
- Maintain accurate records of all customer interactions and feedback within the internal database.
- Achieve daily performance targets, including a minimum of 120 calls per day.
Why Apply
This position offers the convenience of remote work, allowing candidates to balance professional duties from their home location. It provides valuable exposure to financial recovery processes and customer relationship management, which are essential skills for long-term career development in the banking and finance industry.
Important Dates
- Application process is currently active.
- No specific deadline has been announced.
Quick Facts
- Vacancy: Various
- Pay: As per company norms
- Location: Bihar (Remote)
- Category: Other Jobs
NABFINS Telecaller Work From Home 2026 Overview
Salary
As per NABFINS norms
Vacancies
Not Specified
Eligibility
12th Pass
Vacancy Details
- Post: Telecaller (Work From Home)
- Total Vacancies: Not Specified
- Location: Bihar
How to Apply
- Download the official Job Description and Application Form from the NABFINS career portal.
- Draft a professional resume that clearly highlights your educational background, language skills, and any relevant experience.
- Compose an email addressed to careers@nabfins.org.
- Use the subject line: 'Telecaller-WFH – Bihar' and include the Job Code: 'Nabfins/OPS/1136'.
- Attach your updated resume and the completed application form to the email.
- Review all details for accuracy before hitting the send button.
- Retain a copy of the sent email for your future reference and follow-up.
Cutoff Marks
Not applicable.
Application Fee
The application fee for all categories is Nil. There are no charges associated with the submission of the application form.
Age Limit
Maximum 30 years as per the official notification.
Selection Process
The selection process for the Telecaller position is straightforward and designed to assess communication and basic operational skills. Initially, the organization will conduct a screening of all submitted resumes to ensure candidates meet the basic eligibility criteria. Shortlisted candidates will then be invited for an interview or interaction session. This stage focuses on evaluating the candidate's ability to handle customer queries, language proficiency, and overall suitability for the remote work environment.
Exam Pattern
Not applicable as there is no written examination for this role.
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Organization
NABARD Financial Services Limited (NABFINS) is a subsidiary of the National Bank for Agriculture and Rural Development (NABARD). Established to provide financial services to the rural and semi-urban population, it operates under the mandate of promoting financial inclusion. Headquartered in Bengaluru, the organization focuses on microfinance and credit delivery to support agricultural and non-agricultural activities. It plays a crucial role in the development of the rural economy by ensuring that financial resources reach the grassroots level efficiently.
Frequently Asked Questions
The official notification does not specify a fixed number of vacancies for this position. It is an open recruitment drive for candidates based in Bihar. You should monitor the official NABFINS career page for any updates regarding the number of positions available or the status of the recruitment process.
To be eligible for this Telecaller position, you must have completed your PUC or 10+2 (12th standard) education. There is no requirement for a higher degree, making it an accessible opportunity for freshers who meet the basic academic criteria.
Yes, the maximum age limit for applicants is 30 years. Please ensure you meet this age requirement before applying. If you belong to a reserved category, check the official notification to see if there are any specific age relaxation provisions applicable to your case.
Yes, this is a work-from-home position specifically for candidates residing in Bihar. You will be expected to perform your duties remotely, which includes making outbound calls and handling inbound customer queries from your home location.
You can apply by sending your updated resume to careers@nabfins.org. Ensure you mention the Job Code Nabfins/OPS/1136 and the post name 'Telecaller-WFH – Bihar' in the subject line of your email. Double-check your contact details before sending.
No, there is no application fee for this recruitment. The application process is completely free of cost. Be cautious of any fraudulent websites or individuals asking for money in the name of this job application.
The selection process consists of two main stages: the shortlisting of resumes based on your eligibility and qualifications, followed by an interview or interaction session. The interview will likely focus on your communication skills and your ability to handle the responsibilities of a telecaller.
Since the job is based in Bihar, you are required to be proficient in the local languages of Bihar and Hindi. Strong verbal and written communication skills in these languages are essential for effectively interacting with customers and resolving their queries.
