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Job Description

Overview

NABARD Financial Services (NABFINS) is currently seeking dedicated professionals for the position of Tele Caller - CSO at their head office in Bengaluru. This role is essential for maintaining effective communication channels and supporting the organization's customer service operations. Candidates with strong interpersonal skills and a commitment to service excellence are encouraged to apply for this full-time opportunity.

Key Responsibilities

  • Manage outbound and inbound calls to address customer inquiries and provide accurate information.
  • Maintain detailed records of customer interactions and update internal databases accordingly.
  • Collaborate with the customer service team to resolve issues and improve service delivery standards.
  • Ensure high-quality communication while adhering to company policies and professional guidelines.
  • Assist in administrative tasks related to customer service operations as required by the management.
  • Provide feedback on customer trends and common queries to help refine service strategies.

Why Apply

Joining NABFINS offers a stable career path within a reputable financial services organization. Employees gain valuable experience in customer relationship management and professional communication, contributing to the overall growth and success of the company.

Important Dates

  • Application Deadline: 20 June 2026

Quick Facts

  • Post: Tele Caller - CSO
  • Location: Bengaluru
  • Job Type: Full Time
  • Qualification: Graduate

NABFINS Tele Caller Recruitment 2026 Overview

End Date
20 Jun 2026
Salary
As per industry standards
Vacancies
various
Eligibility
Graduate
Application Link

Vacancy Details

  • Post Name: Tele Caller - CSO
  • Location: Bengaluru

How to Apply

  1. Visit the official NABFINS website to download the detailed notification.
  2. Prepare a comprehensive bio-data including your educational qualifications, personal details, and relevant experience.
  3. Gather self-attested copies of your degree certificates, ID proof, and recent passport-sized photographs.
  4. Draft an email with the subject line clearly mentioning 'Application for Tele Caller - CSO'.
  5. Attach all required documents to the email.
  6. Send the application to the official email address provided in the notification before 20 June 2026.
  7. Retain a copy of the sent email for your future reference.

Cutoff Marks

Not applicable.

Application Fee

There is no application fee for this recruitment process.

Age Limit

Refer to the official notification for detailed age limit criteria.

Selection Process

The selection process for the Tele Caller position at NABFINS involves a review of the candidate's application and credentials. Shortlisted candidates may be invited for an interview to assess their communication skills, language proficiency, and suitability for the role.

Final selection is based on the candidate's performance during the interview process and their overall alignment with the organizational requirements. Candidates are advised to keep their documents ready for verification during the final stages of the selection process.

Exam Pattern

Not applicable for this recruitment.

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Organization

NABARD Financial Services, commonly known as NABFINS, is a prominent financial institution that plays a significant role in the landscape of rural development and financial inclusion in India. As a subsidiary of the National Bank for Agriculture and Rural Development (NABARD), the organization is dedicated to providing financial services to the underserved sections of society, particularly in rural and semi-urban areas. By fostering microfinance initiatives and supporting small-scale enterprises, NABFINS contributes to the broader goal of socio-economic upliftment across the nation. The organization operates with a commitment to transparency, professional integrity, and excellence in financial management, which is reflected in its rigorous recruitment standards and operational protocols. In its ongoing effort to maintain institutional excellence and operational efficiency, NABFINS periodically conducts recruitment drives to onboard skilled professionals. For the year 2025, the organization has initiated a recruitment process for key leadership and oversight roles, specifically the positions of Lead Auditor and Deputy Chief Financial Officer. These roles are critical to ensuring that the financial activities and audit processes of the organization remain compliant with regulatory standards and internal policies. The recruitment notification, officially released on April 8, 2025, underscores the importance of attracting candidates with advanced academic backgrounds, such as MBA or PGDM degrees, as well as qualified graduates who possess the analytical skills necessary for high-stakes financial environments. Candidates interested in joining NABFINS are encouraged to visit the official website, nabfins.org, to access the full notification and application portal. The application window is time-bound, closing on April 15, 2025, which necessitates timely action from prospective applicants. By emphasizing a clear and structured application process, NABFINS ensures that only qualified and motivated individuals are considered for these vital roles. The organization maintains a focus on human capital development, recognizing that its ability to serve the rural economy effectively depends on the expertise of its team members. Beyond its immediate recruitment activities, NABFINS serves as a vital bridge in the financial sector, connecting rural entrepreneurs with the resources they need to thrive. Through its focus on micro-credit and other financial products, the institution empowers individuals to engage in productive economic activity, thereby strengthening the rural financial infrastructure. The commitment to professional standards and the continuous improvement of internal audit and financial functions—as evidenced by the current search for a Lead Auditor and Deputy CFO—demonstrates the organization's dedication to long-term sustainability and governance. For professionals seeking a career that combines technical financial expertise with a social mission, NABFINS offers a unique environment where individual contributions directly support national development goals. Prospective applicants should ensure they thoroughly review the eligibility criteria outlined in the official notification to ensure their qualifications align with the specific requirements of these roles. By maintaining a robust workforce and adhering to strict regulatory standards, NABFINS continues to fulfill its mandate of promoting financial inclusion and rural prosperity across India.

Frequently Asked Questions

The last date to submit your application via email for the Tele Caller position at NABFINS is 20th June 2026. Ensure you send your application well before the deadline to avoid any technical issues.

The minimum educational qualification for the Tele Caller position is a Graduate degree from a recognized university. Additionally, candidates must possess good computer skills to perform the job duties effectively.

Proficiency in Hindi is mandatory for this role. Furthermore, candidates who have knowledge of South Indian languages are preferred, as it helps in better communication with the local customer base.

Interested candidates can apply by sending their resume and required documents via email to the official address provided in the notification. Please ensure the subject line clearly states the post you are applying for.

The Head Office for this recruitment is located in Bengaluru, Karnataka. All selected candidates will be posted at this location.

No, there is no application fee mentioned in the official notification for this recruitment drive. You can apply for free.

The Tele Caller position at NABFINS is a full-time job opportunity. It is a professional role within the organization's customer service department.

The official advertisement number for this recruitment is Nabfins/OPS/1089. Always refer to this number when communicating with the organization regarding your application.
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