Job Description

Overview

NABARD Financial Services (NABFINS) has announced an opening for the position of Tele Caller at their head office in Bengaluru. This role is essential for maintaining effective communication with customers and supporting the organization's financial service operations. Candidates with strong interpersonal skills and a background in customer service are encouraged to apply for this full-time opportunity.

Key Responsibilities

  • Manage outbound and inbound calls to provide accurate information to customers regarding financial products.
  • Maintain detailed records of customer interactions and update the internal database accordingly.
  • Address customer queries, resolve concerns, and escalate complex issues to the appropriate department.
  • Ensure high standards of service quality while adhering to organizational policies and communication guidelines.
  • Collaborate with the customer service team to improve outreach strategies and service delivery.
  • Maintain proficiency in required languages to effectively communicate with a diverse client base.

Why Apply

Joining NABFINS offers a professional environment within a subsidiary of NABARD, providing exposure to the financial services sector. This role is ideal for graduates looking to build a career in customer relationship management and gain experience in a reputable financial institution.

Important Dates

  • Application Deadline: 20 June 2026

Quick Facts

  • Post: Tele Caller - CSO
  • Location: Bengaluru
  • Job Type: Full Time
  • Qualification: Graduate

NABFINS Tele Caller Recruitment 2026 Overview

End Date
20 Jun 2026
Salary
Refer to official notification
Vacancies
Not Mentioned
Eligibility
Graduate
Application Link

Vacancy Details

  • Post: Tele Caller - CSO
  • Location: Bengaluru
  • Total Vacancies: Not Mentioned

How to Apply

  1. Visit the official NABFINS careers page to download the detailed notification.
  2. Prepare a comprehensive bio-data including your educational background, personal details, and relevant experience.
  3. Gather self-attested copies of your degree certificates, ID proof, and recent passport-sized photographs.
  4. Draft an email with a clear subject line mentioning 'Application for Tele Caller - CSO'.
  5. Attach all required documents to the email.
  6. Send the application to the official email address provided in the notification before 20 June 2026.
  7. Retain a copy of the sent email for your records and future reference.

Cutoff Marks

Not applicable.

Application Fee

There is no application fee mentioned for this recruitment process.

Age Limit

Refer to the official notification for specific age limit details and category-wise relaxations.

Selection Process

The selection process for the Tele Caller position at NABFINS is determined by the organization based on the applications received. Typically, this involves a review of the candidate's resume and qualifications followed by an interview process.

Shortlisted candidates will be contacted for further rounds, which may include a personal interview to assess communication skills, language proficiency, and technical aptitude. Final selection is based on the candidate's performance during these evaluation stages.

Exam Pattern

No formal written examination pattern is specified for this recruitment. The selection is primarily based on candidate credentials and interview performance.

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Organization

NABARD Financial Services, commonly known as NABFINS, is a prominent financial institution that plays a significant role in the landscape of rural development and financial inclusion in India. As a subsidiary of the National Bank for Agriculture and Rural Development (NABARD), the organization is dedicated to providing financial services to the underserved sections of society, particularly in rural and semi-urban areas. By fostering microfinance initiatives and supporting small-scale enterprises, NABFINS contributes to the broader goal of socio-economic upliftment across the nation. The organization operates with a commitment to transparency, professional integrity, and excellence in financial management, which is reflected in its rigorous recruitment standards and operational protocols. In its ongoing effort to maintain institutional excellence and operational efficiency, NABFINS periodically conducts recruitment drives to onboard skilled professionals. For the year 2025, the organization has initiated a recruitment process for key leadership and oversight roles, specifically the positions of Lead Auditor and Deputy Chief Financial Officer. These roles are critical to ensuring that the financial activities and audit processes of the organization remain compliant with regulatory standards and internal policies. The recruitment notification, officially released on April 8, 2025, underscores the importance of attracting candidates with advanced academic backgrounds, such as MBA or PGDM degrees, as well as qualified graduates who possess the analytical skills necessary for high-stakes financial environments. Candidates interested in joining NABFINS are encouraged to visit the official website, nabfins.org, to access the full notification and application portal. The application window is time-bound, closing on April 15, 2025, which necessitates timely action from prospective applicants. By emphasizing a clear and structured application process, NABFINS ensures that only qualified and motivated individuals are considered for these vital roles. The organization maintains a focus on human capital development, recognizing that its ability to serve the rural economy effectively depends on the expertise of its team members. Beyond its immediate recruitment activities, NABFINS serves as a vital bridge in the financial sector, connecting rural entrepreneurs with the resources they need to thrive. Through its focus on micro-credit and other financial products, the institution empowers individuals to engage in productive economic activity, thereby strengthening the rural financial infrastructure. The commitment to professional standards and the continuous improvement of internal audit and financial functions—as evidenced by the current search for a Lead Auditor and Deputy CFO—demonstrates the organization's dedication to long-term sustainability and governance. For professionals seeking a career that combines technical financial expertise with a social mission, NABFINS offers a unique environment where individual contributions directly support national development goals. Prospective applicants should ensure they thoroughly review the eligibility criteria outlined in the official notification to ensure their qualifications align with the specific requirements of these roles. By maintaining a robust workforce and adhering to strict regulatory standards, NABFINS continues to fulfill its mandate of promoting financial inclusion and rural prosperity across India.

Frequently Asked Questions

The last date to submit your application via email for the Tele Caller position at NABFINS is 20th June 2026. Ensure your application is sent well before the deadline to be considered for the role.

The minimum educational qualification for the Tele Caller position is a Graduate degree from a recognized university. Additionally, candidates should possess good computer skills to handle daily operational tasks effectively.

Proficiency in Hindi is mandatory for this position. Furthermore, knowledge of South Indian languages is highly preferred, as it will assist in communicating effectively with the local customer base in Bengaluru.

Interested candidates can apply by sending their resume and required documents via email to the official address provided in the notification. Please ensure all details are accurate and the post name is mentioned in the subject line.

The Head Office for this recruitment is located in Bengaluru, Karnataka. The selected candidate will be working from this location.

No, there is no application fee mentioned in the official notification for this recruitment drive. You can apply without any payment.

The Tele Caller position is a full-time job opportunity. It is a professional role within the financial services sector.

The advertisement number for this recruitment is Nabfins/OPS/1089. You may need to quote this number in your application or correspondence.
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