NABFINS Customer Service Officer Recruitment 2026

Bihar, Odisha, Chhattisgarh, Rajasthan
Apply By: 26 Aug 2026
Status: Active / Open

Job Description

Overview

NABFINS Limited, a subsidiary of NABARD, is currently seeking motivated individuals for the positions of Customer Service Officer (CSO) and Telecaller. These roles are essential for expanding the organization's reach and maintaining high-quality service standards across various regions. The recruitment drive aims to onboard candidates who can effectively manage field operations and customer communication.

Key Responsibilities

  • Sourcing new clients to expand the branch portfolio and identifying potential business locations.
  • Conducting primary verification of client credentials to ensure data accuracy.
  • Facilitating Compulsory Group Training and assisting in Group Recognition Tests.
  • Managing data entry tasks in CRIF and CMS systems for operational efficiency.
  • Ensuring timely disbursement of loans and generating demand for repayments.
  • Following up with customers for recovery and managing collection processes.
  • Remitting collected funds to designated bank accounts and reporting details to branch management.
  • Handling customer queries and providing education on financial products for telecaller roles.

Why Apply

Joining NABFINS offers a unique opportunity to work with a development-focused financial institution. Employees gain valuable experience in rural finance, field operations, and customer relationship management, which are highly sought-after skills in the banking sector.

Important Dates

  • Application Deadline: 26 August 2026

Quick Facts

  • Vacancy Count: Not Specified
  • Location: Bihar, Odisha, Chhattisgarh, Rajasthan
  • Category: Banking Jobs

NABFINS Customer Service Officer Recruitment 2026 Overview

End Date
26 Aug 2026
Salary
Not Specified
Vacancies
Not Specified
Eligibility
PUC/10+2
Application Link
Apply Now

Vacancy Details

Post NameVacancies
Customer Service Officer (CSO)Not Specified
TelecallerNot Specified

How to Apply

  1. Prepare a comprehensive and updated resume that highlights your educational qualifications and any relevant work experience.
  2. Ensure that your contact information, including a valid mobile number and email address, is clearly stated in the document.
  3. Draft an email with a clear subject line, such as 'Application for Customer Service Officer (CSO) / Telecaller'.
  4. Attach your resume to the email.
  5. Send the application to the official email address provided by NABFINS.
  6. Complete this process on or before 26 August 2026.
  7. Retain a copy of the sent email for your future reference.

Application Fee

Not specified in the official details.

Age Limit

Maximum 30 years for Telecaller post.

Selection Process

The selection process for NABFINS involves a screening of applications based on the candidate's educational background, relevant work experience, and field suitability. Shortlisted candidates will be contacted by the organization for further stages of the recruitment process. The final selection is based on the candidate's ability to meet the specific operational requirements of the role.

Exam Pattern

No formal written examination pattern is specified for this recruitment. The selection is primarily based on resume evaluation and subsequent communication from the organization.

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Organization

NABFINS Limited (NABARD Financial Services Limited) is a non-deposit-taking NBFC-mFI promoted by the National Bank for Agriculture and Rural Development (NABARD). Established to promote financial inclusion, the organization operates with a mandate to provide credit and other financial services to the rural poor and marginalized sections of society. Headquartered in Bengaluru, Karnataka, NABFINS works extensively to support sustainable livelihoods through microfinance and various developmental initiatives across the country.

Frequently Asked Questions

NABFINS Limited has invited applications for the post of Customer Service Officer (CSO) and Telecaller. These roles are focused on field operations and customer support respectively. Check the official notification for detailed role descriptions.

Candidates must have completed PUC or 10+2 or an equivalent qualification from a recognized board to be eligible for these positions. Ensure your certificates are ready for verification.

Yes, freshers are eligible to apply for the Customer Service Officer post. However, candidates with 1 to 3 years of relevant field experience may be given preference during the selection process.

Yes, a valid driving licence and a motorcycle are mandatory for the Customer Service Officer role, as the job involves significant field visits and customer sourcing activities.

The maximum age limit for the Telecaller post is 30 years. Please ensure you meet this criteria before submitting your application via email.

The available job locations for this recruitment drive include Bihar, Odisha, Chhattisgarh, and Rajasthan. Candidates should be prepared to work in these specific regions.

Eligible candidates are required to apply by sending their updated resume through email to the official address provided by NABFINS. Ensure your contact details are accurate in the resume.

The last date to submit your application is 26 August 2026. It is recommended to send your resume well before the deadline to ensure it is received and processed on time.
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